Privacy Policy

Definition of Personal Information

In this Privacy Policy, "personal information" refers to information that can identify a specific individual, such as name, date of birth, address, phone number, email address, credit card information, and other descriptions.

How We Collect Personal Information

We collect personal information such as name, address, phone number, email address, and payment information when users register as members, purchase products, or make inquiries.

Purpose of Using Personal Information

We use the collected personal information for the following purposes:

  • Shipping products and providing related after-sales services
  • Contacting regarding order details and delivery
  • Responding to inquiries
  • Providing information about newsletters and campaigns
  • Creating statistical data for analyzing usage and improving services
  • Preventing unauthorized or improper use

Provision of Personal Information to Third Parties

We do not provide personal information to third parties without the user's consent, except as required by law.

Management of Personal Information

We maintain personal information in an accurate and up-to-date state and take necessary and appropriate safety management measures to prevent unauthorized access, loss, destruction, alteration, leakage, etc.

Disclosure, Correction, Deletion, etc. of Personal Information

If a user requests disclosure, correction, deletion, suspension of use, etc. of their personal information, we will promptly respond within a reasonable scope after confirming the identity of the requester.

Use of Cookies, etc.

We may use cookies and other technologies to improve user convenience and for access analysis.

Changes to the Privacy Policy

The content of this policy may be changed without prior notice in response to changes in laws and regulations or changes in operational policies. The changes will take effect when posted on our website.

Contact Information

For inquiries regarding this policy, please contact the following:

  • Company Name: Remix Co., Ltd.
  • Address: 21-9 Sagano Kiyomizucho, Ukyo-ku, Kyoto-shi, Kyoto
  • Email Address: remix_b2b@remix2015.co.jp
  • Phone Number: +81-75-861-2911

This policy is effective from May 5, 2025